The Switching Process
When you choose a Retail Electric Supplier (RES), your new supplier will notify your electric utility of the change. The
electric utility will then contact you by mail to confirm selection of this RES to be your electric supplier. Switching
is easy, the utility and RES work together to switch your electric supply. No one will come to your home or business to
flip a switch, and there is no disruption of service.
There is no deadline for choosing an electric supplier. The effective date of your supplier change depends on your next meter
read date. If you return to the utility's electric supply service after having received service from a RES, you might have
to stay on the utility's electric supply service for 12 months before you can select a RES again.
No matter who you choose to supply your electricity, you will continue to call your electric utility for outages, emergency
services and questions about your residential service. The quality, reliability, and maintenance of your electric service will
not change as it continues to be regulated by the ICC.