Retail Electric Suppliers Complaint Summary

From: February 2019      To: July 2019

To see more historical complaint details for each supplier, click the supplier name. You may choose between six months, one year, or 2 years of historical complaint data for each supplier.

Company Total Contracts/Billing Customer Service Sales/Marketing Formal Complaints
AEP Energy 0 0 0 0 0
Agera Energy, LLC 0 0 0 0 0
Ambit Energy 12 4 2 6 0
American Power & Gas of IL, LLC 4 0 2 2 0
Champion Energy, LLC 4 4 0 0 0
CleanChoice Energy, Inc. 22 5 1 16 0
Clearview Energy 47 3 4 40 0
Constellation Energy 31 3 2 26 0
Direct Energy 50 10 4 36 0
Dynegy 10 1 3 6 0
Eligo Energy, LLC 22 1 7 14 0
Energy Harbor LLC 0 0 0 0 0
Energy Plus 9 1 2 6 0
Energy Rewards 0 0 0 0 0
Energy.ME 0 0 0 0 0
Frontier Utilities Northeast, LLC 17 4 1 12 0
Great American Power, LLC 52 2 3 47 0
Green Mountain Energy Company 8 2 4 2 0
Homefield Energy 1 0 0 1 0
IDT Energy, Inc. 6 0 0 6 0
IGS Energy 4 0 1 3 0
Illinois Gas & Electric 26 3 5 18 0
Indra Energy 14 1 0 13 0
Inspire Energy Holdings, LLC 21 1 2 18 0
Josco Energy IL LLC 0 0 0 0 0
Just Energy Solutions Inc. 27 11 4 12 0
Just Energy Solutions Inc. (Historical) 0 0 0 0 0
Liberty Power Holdings LLC 56 7 3 46 0
LifeEnergy, LLC 4 1 1 2 0
Major Energy 7 1 1 5 0
MC Squared Energy Services, LLC 3 1 0 2 0
Mega Energy of Illinois, LLC 61 7 7 47 0
MidAmerican Energy Services, LLC 0 0 0 0 0
National Gas & Electric 81 7 9 65 0
Nordic Energy Services 7 2 1 4 0
North American Power 3 2 0 1 0
NRG Home 58 13 9 36 0
Oasis Energy 0 0 0 0 0
Park Power, LLC 2 0 1 1 0
Plymouth Rock Energy, LLC 0 0 0 0 0
Public Power, LLC 2 1 0 1 0
Realgy, LLC 5 0 1 4 0
Residents Energy, LLC 66 3 1 62 0
RPA Energy Inc. 87 3 10 74 0
Santanna Energy Services 13 2 3 8 1
SmartEnergy Holdings, LLC 18 4 1 13 0
South Bay Energy Corp. 1 0 0 1 0
Spark Energy, LLC 262 23 23 216 0
Spark Energy, LLC (Historical) 0 0 0 0 0
Sperian Energy 7 2 0 5 0
Star Energy Partners LLC 9 2 1 6 0
Starion Energy 7 1 0 6 0
Stream Energy Illinois, LLC 13 2 3 8 0
Think Energy 1 0 0 1 0
Verde Energy USA 3 0 0 3 0
Viridian Energy PA, LLC 1 0 1 0 0
Vista Energy Marketing, L.P. 42 1 4 37 0
XOOM Energy Illinois, LLC 10 1 2 7 0

Note: Historical complaint statistics are listed as separate entries for Suppliers whose company names have changed.