Retail Electric Suppliers Complaint Summary

From: April 2018      To: September 2018

To see more historical complaint details for each supplier, click the supplier name. You may choose between six months, one year, or 2 years of historical complaint data for each supplier.

Company Total Contracts/Billing Customer Service Sales/Marketing Formal Complaints
AEP Energy 2 0 0 2 0
Agera Energy, LLC 0 0 0 0 0
Ambit Energy 25 6 7 12 0
American Power & Gas of IL, LLC 7 0 0 7 0
Champion Energy, LLC 0 0 0 0 0
CleanChoice Energy, Inc. 19 0 0 19 0
Clearview Energy 19 2 1 16 0
Constellation Energy 35 6 5 24 0
Direct Energy 53 7 2 44 1
Dynegy 14 2 0 12 1
Eligo Energy, LLC 31 4 6 21 0
Energy Plus 3 2 0 1 0
Energy Rewards 0 0 0 0 0
Energy.ME 1 0 1 0 0
FirstEnergy Solutions 0 0 0 0 0
Frontier Utilities Northeast, LLC 46 2 1 43 0
Green Mountain Energy Company 15 1 3 11 0
Homefield Energy 2 1 0 1 0
IDT Energy, Inc. 39 5 2 32 2
IGS Energy 4 1 2 1 0
Illinois Gas & Electric 65 3 4 58 1
Indra Energy 11 1 1 9 0
Inspire Energy Holdings, LLC 3 0 0 3 0
Just Energy Solutions Inc. 6 1 0 5 0
Just Energy Solutions Inc. (Historical) 0 0 0 0 0
Liberty Power Holdings LLC 53 4 4 45 0
LifeEnergy, LLC 24 1 2 21 0
Major Energy 17 4 1 12 0
MC Squared Energy Services, LLC 7 1 3 3 0
Mega Energy of Illinois, LLC 34 3 1 30 0
MidAmerican Energy Services, LLC 0 0 0 0 0
National Gas & Electric 196 15 11 170 0
Nordic Energy Services 11 3 0 8 0
North American Power 4 2 0 2 0
NRG Home 58 5 15 38 0
Oasis Energy 10 1 0 9 0
Park Power, LLC 7 0 0 7 0
Plymouth Rock Energy, LLC 0 0 0 0 0
Public Power, LLC 3 1 0 2 0
Realgy, LLC 10 3 3 4 0
Residents Energy, LLC 22 2 0 20 0
RPA Energy Inc. 58 3 5 50 1
Santanna Energy Services 27 1 3 23 0
SmartEnergy Holdings, LLC 12 3 0 9 0
South Bay Energy Corp. 5 0 0 5 0
Spark Energy, LLC 128 38 15 75 1
Spark Energy, LLC (Historical) 0 0 0 0 0
Sperian Energy 8 2 2 4 0
Star Energy Partners LLC 18 2 4 12 0
Starion Energy 12 2 1 9 0
Stream Energy Illinois, LLC 7 1 0 6 0
Think Energy 6 0 1 5 0
Verde Energy USA 15 2 4 9 0
Viridian Energy PA, LLC 2 1 1 0 0
Vista Energy Marketing, L.P. 32 0 3 29 0
XOOM Energy Illinois, LLC 51 6 3 42 0

Note: Historical complaint statistics are listed as separate entries for Suppliers whose company names have changed.